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If so, wait a few minutes, then you should see an indicate that the most recent backup was a few minutes ago. In the middle of the menu you’ll see when the most recent backup occurred, unless a backup is underway. If you backup your Mac using CrashPlan then click the CrashPlan icon near the upper right corner of your Mac’s screen, which looks like this:Ī menu appears. You will see the date and time of the most recent BackBlaze backup. If you backup your Mac using BackBlaze then hold down the Option key and click on the Backblaze icon near the upper right corner of your Mac’s screen, which looks like this:ĭepressing the Option key while clicking on the BackBlaze icon reveals additional information. You can stop this backup by clicking the tiny icon of an X that appears to the right of these status messages, if you don’t have time to wait for this backup to finish. Next to each disk you’ll see the date of the most recent backup. If Time Machine is actively performing a backup then you’ll instead see a message like Preparing Backup or Backing up 10 MB of 2 GB. Then click on the icon named Time Machine. If you backup your Mac using Time Machine. Click on the Apple Menu and select System Preferences. Verify that you have current backups of your device. Since the purpose of your Genius Bar visit is to fix some problem, it seems counter-productive to fix one problem but introduce others, such as causing older applications to stop working. Having a newer operating systems installed is not inherently bad, but it might introduce incompatibilities with some older applications on your device. Otherwise, Apple tends to install the most current version of the operating system available for your device. When you drop off your device at the Genius Bar ask to have your device’s operating system version added to the work order and instruct Apple to reinstall that same version of the operating system if they need to reinstall it.

Locate Software Version to see the version of iOS or iPad OS installed on your device. On an iPhone or iPad, tap on Settings, tap on General, tap on About. A window will appear which prominently lists the version of the Mac operating system (macOS) installed on your Mac. On a Mac, click on the Apple menu and select About This Mac. Note which version of the operating system is installed on your device Here’s some additional details about each of these items. Be prepared to be without your device for a few days and, in rare situations, up to a couple of weeks.Know your administrative user account password.Check your backup systems so you know, with certainty, that your device is backed up.Make a note of which version of the operating system is installed on your device.Are you planning on taking your Mac, iPhone or iPad to a Genius Bar appointment? Here are some items to keep in mind as you prepare for your appointment.